Last updated: February 20, 2026
We collect information you provide directly to us, including your name, email address, and any content you create using LivingTale — such as life story interviews, timeline events, photos, and narratives. We also collect usage data such as how you interact with our service.
We use your information to provide and improve our services, process transactions, send you updates and marketing communications (with your consent), and respond to your inquiries.
Your life stories, memories, photos, and all related content remain yours. We store your content securely to provide our service. We do not sell your stories or use them for purposes other than providing and improving LivingTale. We will never share your family's stories without your explicit permission.
Your interview responses and life events are processed to generate your narrative, build your timeline, and provide guided conversations. This processing is essential to our service. We use industry-standard security measures to protect your content at all times.
We do not sell your personal information. We may share information with service providers who assist in operating our platform, when required by law, or in connection with a merger or acquisition.
We use third-party services including authentication providers (Google), hosting services, and payment processors. These services have their own privacy policies governing their use of your data.
Photos you upload are stored securely and are only accessible to you and anyone you explicitly choose to share your story with. We do not use your photos for any purpose other than displaying them within your life story.
If you choose to share your story via a private link, anyone with that link can view your story in read-only mode. You can disable sharing at any time, which immediately revokes access. We log access to shared stories so you can see who has viewed them.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
Depending on your location, you may have rights to access, correct, delete, or export your personal data. You may also have the right to opt out of certain data processing. Contact us to exercise these rights.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.
LivingTale is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service.
If you have questions about this Privacy Policy, please contact us at privacy@livingtale.com.